ean Principles and Processes may have their roots in manufacturing, but are equally effective in services industries.
Lean thinking focuses on what adds value in processes from a customer’s or client’s perspective, which can be even more important in services, due to the level of human interaction that is typically involved.
Many services companies are striving to remain competitive and are subject to stringent legislation and scrutiny in today’s environment, making Lean processes a key part of a company’s armoury in delivering services in a timely, efficient, and cost-effective manner. By working with a professional Redefine Services Consultant with expertise in the sector, we can together assess issues in your organisation, and deal with them.
Our objective approach can frequently also enable you to determine what might affect you in the future, and to begin planning how to deal with it before the change impacts on your business.
Redefine is keenly aware of best practice in the sector and the latest updates on relevant legislation, and we work as part of your team during the consultation process.
- Your company’s specific strengths and weaknesses
- Your long term vision for the company
- The culture within your company
- How internal procedures are implemented and measured against performance
Our role as a Redefine Services consultant is to take an objective approach taking into account compliance, best practice, industry norms and optimum use of your resources to empower you to make the right decisions for the long term health of the business.
Benefits of engaging Redefine include
- Greater collaboration and innovation
- Better top line and bottom line performance
- Improved productivity
- More effective staff and customer engagement
Our holistic approach considers all factors such as the people, processes, purpose and market conditions at home and in relevant marketplaces worldwide. Our experienced consultants will work with you to thoroughly review and evaluate all areas of your company, and help deliver improvement while also ensuring your company remains compliant with legislation. We highlight the appropriate options to you so that you can make informed decisions.
If you’d like to find out how a Redefine Services Consultant can help you, contact us today.Click Here To Contact Us